Shipping & Returns
After creating an order, the Member can change the shipping address only till the point when the product is actually shipped.
Free Shipping
Unlike many other web sites that have special rules and lots of fine print, we offer free shipping on all domestic orders placed on our website, with no minimum order sizes or special exceptions.
Just because shipping is free doesn’t mean it should take a long time. We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 5-10 business days latest.
In an exceptional case of delay, we will get in touch way before you expect your product to be delivered with the reasons and communicate transparently about the way ahead.
Thank You.
Refund Policy
Once the return package sent by you has been received by us, we shall acknowledge the same. Post receipt of the return package we shall carry out a physical inspection of the said product and on conclusion of the inspection, if the concern raised by you was found to be bonafide, our team shall get in touch with you and shall share a coupon code equivalent to the amount of the product in question. You may please use the coupon code to purchase products from the Ifitindia website, for an amount equivalent to the value of such coupon code. Terms and conditions apply. Please note that there shall be no refund in cash.
If you have not received the delivery of your order but have received an intimation by email and/or SMS that your order has been delivered, you may please send us an email or call our customer care number within twenty-four (24) hours of receiving such intimation. Your concern shall be looked into and after ascertaining the genuineness of the concern, our team shall deal with the same appropriately.